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We're here to help you make something worth keeping.
Questions about an order, a custom piece, or a partnership? Send us a note and a real person on the studio team will get back to you β usually within one business day.
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Good to know
Frequently asked questions
Is my dΓ©cor protected during shipping?
Every piece ships in custom-cut foam inside double-walled packaging, with acrylic faces
film-masked to prevent scratches. Fragile and oversized items are crated. Each order is
insured in transit, and you'll receive tracking the moment it leaves the studio.
When will I see a digital proof?
For custom and personalised orders we send a digital proof for your approval within
2β3 business days. Production only begins once you've signed off β so please check names,
dates and spellings carefully before approving.
How do I care for acrylic pieces?
Dust acrylic with a soft, dry microfibre cloth. For smudges, use a little warm water or a
dedicated plastic cleaner β never glass cleaner, alcohol or ammonia, which cloud the surface.
Avoid paper towels and abrasive sponges.
How do I care for wood pieces?
Keep wood out of direct sunlight and away from radiators to avoid warping. Wipe with a
slightly damp cloth and dry immediately; refresh the finish occasionally with a wood-safe
conditioner. Don't soak or use harsh cleaners.
Prefer to start a custom piece?
Tell us your spec and we'll come back with materials, options and an honest lead time.

