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Questions about an order, a custom piece, or a partnership? Send us a note and a real person on the studio team will get back to you β€” usually within one business day.

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Good to know

Frequently asked questions

Is my dΓ©cor protected during shipping?
Every piece ships in custom-cut foam inside double-walled packaging, with acrylic faces film-masked to prevent scratches. Fragile and oversized items are crated. Each order is insured in transit, and you'll receive tracking the moment it leaves the studio.
When will I see a digital proof?
For custom and personalised orders we send a digital proof for your approval within 2–3 business days. Production only begins once you've signed off β€” so please check names, dates and spellings carefully before approving.
How do I care for acrylic pieces?
Dust acrylic with a soft, dry microfibre cloth. For smudges, use a little warm water or a dedicated plastic cleaner β€” never glass cleaner, alcohol or ammonia, which cloud the surface. Avoid paper towels and abrasive sponges.
How do I care for wood pieces?
Keep wood out of direct sunlight and away from radiators to avoid warping. Wipe with a slightly damp cloth and dry immediately; refresh the finish occasionally with a wood-safe conditioner. Don't soak or use harsh cleaners.

Prefer to start a custom piece?

Tell us your spec and we'll come back with materials, options and an honest lead time.
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